It's so funny when I say your total and you go to hand me your money and you pull it away. OMG I'm going to piss myself laughing, you are too funny and clever for me...
For the record I have never laughed but I have taken your stuff off the counter and waited on the next person who has passed the 5th grade.
Good lordy, why do you think it's so funny? Ah, that's right you aren't at work and you thought you'd cheer me up by making my job a joke....gee thanks
Once a man did this to the Boss on a super busy holiday, constant lines of 20-30 people long waited behind our 3 registers. Now the Boss has no patience when it's crowed like that, this guy was trying to buy 2 singles of cans of budweiser and he did the pull the money away trick about 3 times. So the Boss grabs one of the cans and slams it on the counter so hard the beer exploded in a stream straight up to the ceiling. Then says "Can I help the next person who wants to buy something!" The guy apologize, paid for the 2 beers and ran out with the 1 good can left.
Monday, March 28, 2011
Reusable Bags are NOT shopping baskets
At least once a week I get a person that grabs one of those bags, opens it up by breaking the little plastic ring and fills it up with things they want to buy. They walk up to the counter and push this bag up towards me. So I take everything out to ring it up, then I ring up the bag, all of sudden I've done something wrong as they say "Oh I don't want the bag, it was just easier to carry that way." "We have shopping baskets and carts for that." I say but they roll their eyes like I'm the one who's stupid and rude.
Yesterday it happened again, I said my usually "We have shopping baskets and carts for that.." and then I continued "You broke the ring on this one, now I have to fix it somehow and walk it back, they are not free to use like this." Then I threw the bag behind me without a care.
Wednesday, March 9, 2011
Borrowing...
Happens at least 2 to 3 times an average day, a customer will want to buy something but doesn't have the money to pay for it and usually say "Can I bring back the $1 later?" or "Can you let me slide?" or even ask the person behind them for a dollar. I don't know if this happens at other stores like maybe a grocery store or even at a wal-mart type store, definitely can't see it happening at a nice department store. But I feel it's the lowest of the low to even dare ask me if you can steal a dollar from my store, or take money out of my pocket to pay for your alcohol.
Sure sure, I have heard "I come here all the time, I promise to bring back a dollar later" thing, but why is it that I don't recognize you? I've been working here for 11 years and I don't know you, weird, lying to me isn't going to get you your beer either. I really don't care about how bad of day you have had, or that your wife left you, or that your children are ugly, all those things does not give you a right to take from me, or my store, or other customers.
Last time I checked we were a store that exchanges goods for money. This money pays for more products, the building and my paycheck, so don't fuck around with my goods, you are fucking with my money. If you don't have the money, you can't have the goods, it's as easy as that.
So tonight a group of black guys come in, bring up 5 22ozs of Bud's and ask for a 1/2 pint of E+J. Their total was $8 something and they were holding a total of $6 between the 3 of them and look at me and say "We are so close, can you let us slide?" I laughed while saying "No" so they dump the 5 pennies out of the penny cup, searching their pockets for change, one runs out to the car to dig up some type of money. Now they were about 80 cents off, "Comon' we are so close, I come in here all the time, I'll bring it back" "Nope, I don't like being short and getting fired, just put something back." I said. They wouldn't let up and neither would I. Finally they chose to downgrade the 1/2 pint to a 1/4 pint.
They are walking to their car when another customer is about to walk in the door, they stop him and ask "Hey man you got a dollar? Help us out man." The guy gives them a dollar and they run back in and exchange the 1/4 pint for a 1/2. Fucking sick in my opinion. The guy walks up and sees their exchange for the 1/2 pint and he says to me after the door closed behind them "Sooo they already had gotten stuff.... "
Sure sure, I have heard "I come here all the time, I promise to bring back a dollar later" thing, but why is it that I don't recognize you? I've been working here for 11 years and I don't know you, weird, lying to me isn't going to get you your beer either. I really don't care about how bad of day you have had, or that your wife left you, or that your children are ugly, all those things does not give you a right to take from me, or my store, or other customers.
Last time I checked we were a store that exchanges goods for money. This money pays for more products, the building and my paycheck, so don't fuck around with my goods, you are fucking with my money. If you don't have the money, you can't have the goods, it's as easy as that.
So tonight a group of black guys come in, bring up 5 22ozs of Bud's and ask for a 1/2 pint of E+J. Their total was $8 something and they were holding a total of $6 between the 3 of them and look at me and say "We are so close, can you let us slide?" I laughed while saying "No" so they dump the 5 pennies out of the penny cup, searching their pockets for change, one runs out to the car to dig up some type of money. Now they were about 80 cents off, "Comon' we are so close, I come in here all the time, I'll bring it back" "Nope, I don't like being short and getting fired, just put something back." I said. They wouldn't let up and neither would I. Finally they chose to downgrade the 1/2 pint to a 1/4 pint.
They are walking to their car when another customer is about to walk in the door, they stop him and ask "Hey man you got a dollar? Help us out man." The guy gives them a dollar and they run back in and exchange the 1/4 pint for a 1/2. Fucking sick in my opinion. The guy walks up and sees their exchange for the 1/2 pint and he says to me after the door closed behind them "Sooo they already had gotten stuff.... "
Tuesday, March 8, 2011
"I'm mot runk!"
I heard the clink of many bottles, I look up to see a young lady with her body smushed up against a display of Jose Cuervo. She stumbles away from the display as if running into never happened and says to me "Do do you have Everglo?" Now she could of been trying to say Everclear which is a grain alcohol, or she really wanted Everglo which is a tequila/vodka liquor that glows in the dark and tastes like ...something that would glow in the dark. Anyway I said "No, we haven't had that in a long time." "OOh to bad." she said and sorta of stumble her way down an isle away from me.
The boss just happened to walking by and followed her and gave me the eye to watch the cameras. I heard him ask her if he could help her find something but she keep saying "I'm ust oooking" and walked really fast up and down our 5 isles of liquor, back and forth. The boss was walking along the end of the isle to watch her but she kept moving. She couldn't walk straight and couldn't stand still without swaying. She was just a drunk mess.
Finally she picks up a bottle of green apple pucker and shoves it in her small purse, it's bottle neck was sticking out and she tried to cover it with her arm. The boss says "Now put the back miss and leave my store." Shaking his head in disappoint at her. "Put what back?" He pointed to the bottle neck sticking out, "Oh I was gonna pay for that, I ave money, I can't carry it, I have back problems." She started to walk pass him but he grabbed the neck of the bottle and pulled out the bottle, "Leave now" he said. She heads towards the door and stops to look at us wonderful cashiers and says "Sooooo you won't wait on someone with back problems!! I have money!" as she stumbles into our shopping carts and then has to hold on to them to keep herself from falling. "You have had enough already, bye miss" the boss said. "Huuh, I'm not runk..... FUCK YOU!" she says as she fumbles for the door. "You too!" I yell back. "Hmmph" I heard as she left.
We watched her make her way to car parked at the end of the lot. If she was driving the cops were going to be called but she was a passenger. I felt sorry for the driver.
Alrightly, now it's illegal to sell to someone who is clearly already drunk, but they are allowed to be high, or stoned, tweaked, it doesn't matter as long as you're not drunk. When someone is drunk they don't want to hear the word "no", being denied something is worth destroying something, a bottle maybe, a shelf maybe, some one's face maybe. We usually let them wonder the isles until they slip up on their own such as stealing, or almost knocking something over, or asking another customer for a kiss, or yelling. Giving them a reason for being kicked out is better, then they feel more like the badass they really are...
The boss just happened to walking by and followed her and gave me the eye to watch the cameras. I heard him ask her if he could help her find something but she keep saying "I'm ust oooking" and walked really fast up and down our 5 isles of liquor, back and forth. The boss was walking along the end of the isle to watch her but she kept moving. She couldn't walk straight and couldn't stand still without swaying. She was just a drunk mess.
Finally she picks up a bottle of green apple pucker and shoves it in her small purse, it's bottle neck was sticking out and she tried to cover it with her arm. The boss says "Now put the back miss and leave my store." Shaking his head in disappoint at her. "Put what back?" He pointed to the bottle neck sticking out, "Oh I was gonna pay for that, I ave money, I can't carry it, I have back problems." She started to walk pass him but he grabbed the neck of the bottle and pulled out the bottle, "Leave now" he said. She heads towards the door and stops to look at us wonderful cashiers and says "Sooooo you won't wait on someone with back problems!! I have money!" as she stumbles into our shopping carts and then has to hold on to them to keep herself from falling. "You have had enough already, bye miss" the boss said. "Huuh, I'm not runk..... FUCK YOU!" she says as she fumbles for the door. "You too!" I yell back. "Hmmph" I heard as she left.
We watched her make her way to car parked at the end of the lot. If she was driving the cops were going to be called but she was a passenger. I felt sorry for the driver.
Alrightly, now it's illegal to sell to someone who is clearly already drunk, but they are allowed to be high, or stoned, tweaked, it doesn't matter as long as you're not drunk. When someone is drunk they don't want to hear the word "no", being denied something is worth destroying something, a bottle maybe, a shelf maybe, some one's face maybe. We usually let them wonder the isles until they slip up on their own such as stealing, or almost knocking something over, or asking another customer for a kiss, or yelling. Giving them a reason for being kicked out is better, then they feel more like the badass they really are...
Thursday, February 10, 2011
Yay for Cell Phone jammers!
The cell phone jammer I ordered finally arrived, it's well worth the $25. It's a little hand held one, it's suppose to have about a ten foot range, but it seems wider than that. So far I've cut off 3 customers off from talking. One of them was talking loudly throughout the store, got him before he even made it half way towards the counter. Next was a lady with a blue-tooth, I said "Hello" and she said "Yeah, um what you want for dinner?", then all of a sudden she stopped talking about dinner, oh ha. The 3rd guy really pissed me off, he called someone while he was next in line and then started to argue with who ever he was talking to, he only got maybe 10 seconds of talk time.
So far the reaction to losing a call is they look at their phone, shrug their shoulders and put the phone down. No big deal, and I get them out of the store faster. It's a win win for sure.
My rules for cell phone edict are pretty simple, do not be near the cashier while on a cell phone.
So far the reaction to losing a call is they look at their phone, shrug their shoulders and put the phone down. No big deal, and I get them out of the store faster. It's a win win for sure.
My rules for cell phone edict are pretty simple, do not be near the cashier while on a cell phone.
Monday, February 7, 2011
Advice
In an average 8 hour day at least one customer will ask for advice, and not advice about which wine is better, but advice about their lives. I know it's good to get an outsiders opinion on things, but come on, for real people?
This 40ish year old lady who looks like she spent her fair share of time on back of a motorcycle says "Do you know of any other tattoo shops in town?" I looked up at her and saw her upper lip is majorly swollen. She then tells me "I got a lip ring last night and I decided I didn't really want it, so I went to take it out but the pin is still stuck in my lip, I don't know what to do, I don't wanna go back to the same tattoo place." My advice was "Why don't you go to the ER...NOW!" She then says "I'm afraid they'll put a scar on my face getting the pin out." Hmm, so she'd rather pay someone at tattoo shop then pay a doctor, ok, sure...
This blond lady who looked about 30ish says "MEN, UGH I HATE MEN, you know what I'm talking about ladies, can't live with em and can't live without em, UGH!" I just nod my head and smile, and then she went more into a rant "My boyfriend of 3 months now...ugh..I only see him maybe 3 times a week cause he is always busy. Well we were suppose to get together tonight but I just got a phone call from him that he is at the bar. I don't know if I should go to the bar or just go home, I mean would I appear as a psycho girlfriend if I go to the bar? Should I put up with this shit??" Too much info on your sad relationship lady, but I replied "Maybe he told you where he was so you'd would join him."
A married coupled came in discussing how their relatives and friends discipline their kids and wonder the outcome of those kids when they grow up. They asked me "You think today's kids are disciplined and well mannered?" I responded a bit too honest for their taste "I think kids should be taught manners in school since about 75% of parents nowadays don't have manners in my opinion." They looked at me in shocked, like they never met a rude person in their lives or something, they must of never ran a register before.
This 40ish year old lady who looks like she spent her fair share of time on back of a motorcycle says "Do you know of any other tattoo shops in town?" I looked up at her and saw her upper lip is majorly swollen. She then tells me "I got a lip ring last night and I decided I didn't really want it, so I went to take it out but the pin is still stuck in my lip, I don't know what to do, I don't wanna go back to the same tattoo place." My advice was "Why don't you go to the ER...NOW!" She then says "I'm afraid they'll put a scar on my face getting the pin out." Hmm, so she'd rather pay someone at tattoo shop then pay a doctor, ok, sure...
This blond lady who looked about 30ish says "MEN, UGH I HATE MEN, you know what I'm talking about ladies, can't live with em and can't live without em, UGH!" I just nod my head and smile, and then she went more into a rant "My boyfriend of 3 months now...ugh..I only see him maybe 3 times a week cause he is always busy. Well we were suppose to get together tonight but I just got a phone call from him that he is at the bar. I don't know if I should go to the bar or just go home, I mean would I appear as a psycho girlfriend if I go to the bar? Should I put up with this shit??" Too much info on your sad relationship lady, but I replied "Maybe he told you where he was so you'd would join him."
A married coupled came in discussing how their relatives and friends discipline their kids and wonder the outcome of those kids when they grow up. They asked me "You think today's kids are disciplined and well mannered?" I responded a bit too honest for their taste "I think kids should be taught manners in school since about 75% of parents nowadays don't have manners in my opinion." They looked at me in shocked, like they never met a rude person in their lives or something, they must of never ran a register before.
Tuesday, January 25, 2011
Smile
"Smile, it aint that bad." said by numerous male customers everyday. I guess because I'm a girl I'm suppose to smile at men 24/7 for my whole life. Sorry guys, it's not that I won't, it's that I can't, it's impossible.
Sometimes I am smiling, not because I'm happy to see a customer, but maybe I heard a joke or saw something funny and what do I hear the next male customer say? They say "What are you smiling at?" Alright, so I can't win. I guess I'm suppose to smile on command.
Hmm but I don't get a higher pay rate if I smile or not, so I'll just keep doing what I'm doing.
Sometimes I am smiling, not because I'm happy to see a customer, but maybe I heard a joke or saw something funny and what do I hear the next male customer say? They say "What are you smiling at?" Alright, so I can't win. I guess I'm suppose to smile on command.
Hmm but I don't get a higher pay rate if I smile or not, so I'll just keep doing what I'm doing.
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